We are looking for a Restaurant Supervisor to ensure all daily activities run smoothly and efficiently.
To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays.
Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.
Responsibilities
- Coordinate communication between front of the house and back of the house staff
- Prepare shift schedules
- Supervise kitchen and wait staff and provide assistance, as needed
- Keep detailed records of daily, weekly and monthly costs and revenues
- Arrange for new employees’ proper onboarding (scheduling training and ordering uniforms)
- Monitor compliance with safety and hygiene regulations
- Gather guests’ feedback and recommend improvements to our menus
Requirements
- Work experience as a Restaurant Supervisor / Assistant Manager or similar role in the hospitality industry
- Familiarities with restaurant management software, like Micros
- Good math and reporting skills
- Customer service attitude
- Communication and team management abilities
- Availability to work within opening hours (e.g. evenings, holidays, weekends)
- High KCPE or equivalent; additional certification in hospitality is a plus